Privacy and Security Policy:
Here at Prishasworld Shop (a trading name of Prisha Ecommerce Ltd), we are committed to protecting your privacy online. Here we explain how we collect information, what we do with it and what controls you have.
You can find all other information about our website in our Terms and Conditions and Frequently Asked Questions (FAQs).
What data we collect:
Your personal data will be used to provide the information, goods and services offered through our website to you, for billing and order fulfilment. We collect personal information through the use of cookies and from the information that you send to us when you:
- Visit our website.
- Order products.
- Create an account.
- Join our email newsletter.
We also monitor who uses our website. For example, we may collect information about you like the type of internet browser you use, the website from which you have come to ours and your IP address (the unique address which identifies your computer on the internet). This lets us improve our website.
Privacy Promise:
We know how important it is to keep your personal information safe and secure online. Any information that we collect from you is held legally and we will endeavour to take all reasonable steps to protect your personal information.
In order to serve you most efficiently, reputable third-party banking (including PayPal, WorldPay and Amazon Pay) and distribution institutions handle our credit card transactions and order fulfilment. They receive the information needed to verify and authorise your payment card and to process your order. All such organisations are under strict obligation to keep your personal information private.
Security:
Account security
You are responsible for your account security, password and any activities on it. We are not responsible for anything that may happen if you do not protect your password or account.
Site security
Our website uses the highest level of security available for online shopping. Any personal information that you send is securely encrypted by a 128-bit Secure Sockets Layer (SSL). In other words, the SSL mixes-up your data and stops it from being taken by anyone else.
How to check that you are in a secure area
Our Checkout is one example of secure area. There are two ways that you can check that the page has been encrypted and that it is safe for you to continue:
- A padlock will be shown at the bottom of your screen.
- Our website address, www.prishasworld.co.uk , will change slightly: The part of the address starting with “http” will change to “https”. You can find it at the top of your screen.
Phishing Scams:
Phishing scams try and trick you into giving your personal or sensitive information to a fake person. – Usually by an email or phone call from someone pretending to be from a real company.
Do not share your password or sensitive information with anyone who calls and says that they are from Prishasworld Shop. If we need to get in contact, you will be asked to call us back on our main Customer Service telephone number which is +44 7584 064790
Please tell our Customer Service Team straight way if you think someone is trying to trick you into giving them your details. Call us on 07584064790 from Monday to Friday, between 9am and 8pm and 8am to 2pm on Saturdays. You can also email us at support@prishasworld.co.uk.
Contact us:
You can get in contact with our Customer Services Team via the following methods:
- Phone: +44 7584 064790 (Mon-Fri 9am-4pm,)
- Email: support@prishasworld.co.uk (we aim to respond to your message within 24 hours)
- Live Chat: Click on the speech bubble icon in the bottom right of the screen (Mon-Fri 10 am-4pm,)
Your rights:
You have the right to ask for access to the personal data which we may hold or process about you. You also have the right to ask us to correct any mistakes in your data. Right to prevent marketing We offer an email newsletter and may use your data for marketing reasons. We never sell your data to anyone else. You have the right to ask us to stop using your personal data to send you the Prishasworld Shop email newsletter. You can opt-out any time by using the ‘Unsubscribe’ link at the very bottom of the email. We may capture information about your visit that will help us to improve the quality of our service, or be used to present you with ads which are relevant to your browsing history when you visit other websites. We may collect this information even if you do not register with us. We may show you ads based on many factors, including demographic information and previous shopping history. Prishasworld use third-party vendors, including Google, to display ads on sites across the Internet. Users may control the ads they see on Google by muting or blocking ads from certain advertisers or by opting out of personalized ads in Google’s Ads Settings. Visitors can opt out of Google’s use of cookies by visiting Google’s Ads Settings.
Product reviews:
Around 2 weeks after purchasing your product, we may send you an email inviting you to review and rate any products that you purchased either online or in store. Once submitted, it usually takes 72 hours for your review to appear on our website providing it adheres to our Publishing guidelines. Please do not include any personally identifiable information including your full name when choosing your username and writing your review. All reviews are submitted on the basis that Prishasworld Shop may use the review as it sees fit and for any marketing or promotional purposes. If you require any further information on this service or wish to have your review removed, you can contact Customer services.